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Participation Works Home » PWNE Home » Spotlight PWNE Member » August 2007, Mark Benson
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Did you know that members of the Participation Works Network for England work in a variety of different settings including participation, health, education, children’s rights, early years and childcare?
Children and young people’s participation is an integral part of all our network member’s work. Job titles of current members include participation workers, youth involvement officers, CAMHS Patient and Public Involvement Facilitators, youth workers, voice and influence officers, participation officers, children’s involvement officers and children’s rights officers.
To find out more about your fellow PWNE members and how to contact them search our database. (You need to join the network to be able to do this)
As part of the PWNE e-mail bulletin sent to all PWNE members we are introducing a new ‘spotlight member’ feature where we interview a network member once a fortnight. This is your chance to find out about and share your experiences of working in participation. Read current interview below. If you would like to take part contact Claire Grant at claire@participationworks.org.uk
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| Mark Benson, NCH
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Describe your role
As National Participation Development Manager I oversee the strategic development of children and young people’s participation across almost 500 NCH projects throughout the UK.
What makes a good participation worker?
Time and again children and young people will say that the key element of good participation, or a good participation worker, is simply ‘fun’. As we know, participation is an umbrella term and it is imperative that children and young people are given opportunities and are empowered to influence the systems that surround them. However, the impact of this process will always be enhanced by successfully engaging them in the first place…so let’s hear it for FUN!
What are the barriers to involving children and young people?
There is a dichotomy around the idea that high quality participation requires a high budget (you get what you pay for), and the notion that, at its simplest, participation is about listening to children and young people and positive change happening as a result. In reality, it is all and both of these, but, as adults hold the power, it is often also about the will to change.
What are the benefits?
It is a measure of progress (in some areas!) that it is unnecessary for me to simply list all of the acknowledged benefits of participation to children and young people, organisations, society, etc. NCH is continually developing its participation agenda; our growing range of creative arts projects is in direct response to how children and young people say they want to be listened to. Although this is just one way to engage children and young people, the important principle is the recognition that services are most likely to meet young people’s needs when we know what those needs are, and effective participation, which engages children and young people, is the key to this.
Tips for effective participation?
Effective participation is grounded in the culture and values of an organisation, is driven by children and young people’s wants and needs, and is reinforced through a strong policy and procedural backdrop. Creating the right structural framework for participation ensures that it is embedded in all you do and that you continue to develop your approach and identify where opportunities can be created and decision making shared.
What is effective participation?
For me, effective participation is experienced as meaningful by all those involved. It is also often about ‘next steps’ and the development of the process, or the learning, in the child, adult, group, or organisation. Participation is a journey…and you need to feel like you are travelling!
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Participation Works for the Statutory Sector
Participation Works is the key hub for voluntary and community organisations wanting to build their capacity to involve young people in decision making and influencing change in their organisations.
But Participation Works is not only providing support for the voluntary and community sector. Across our online gateway you will find a wealth of resources, news stories and
training and development opportunities for statutory sector organisations.
This short tour will give you an overview of some of the things you will find.
Click next to proceed through the tour. You can exit the tour at any time.
About Participation - the rooms
The 'About Participation' section of the gateway is made up of thematic 'rooms' - each packed with useful information and links to resources on that theme.
To make it easy for you to locate resources which were developed in the statutory sector, or which apply across the statutory sector (for example, government policies) we have used this icon:

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Resources which may have been developed in the voluntary sector, or which may be particularly relevant to both the statutory and voluntary sector are marked with this icon:
Putting Participation Into Context: Rights
Young people have right to be involved in decisions that affect them. In the rights section you can find out about these rights, and what they mean for government and statutory sector organisations.
Putting Participation Into Context: Policy
International agreement, UK law and government policy places requirements on statutory sector bodies to involve young people in decision making. In the policy section you can explore the legislative and policy foundations for youth participation.
Getting Started: Training Resources
Whether you are just getting started with young people’s participation, or you have established participation work that you want to build upon – good quality training and training resources can play an important role.
The training room includes details of training packages that are available and links to training providers and consultants who can support practical skills building and organisational change for the participation of children and young people.
Getting Started: Training
Participation Works also provides a wide range of training courses directly and through our partner organisations.
Training is free to voluntary sector organisations, and is available to statutory sector organisations for £85 per session.
Hear by Right workshops support organisations to explore the current level of young people’s participation in their work, and to create a sustainable plan for improving youth participation. Hear by Right also explores the importance of participation leading to real change for young people, and includes a focus on practical methods for recording and measuring change.
Ready Steady Change uses an interactive set of training tools to build participants skills and knowledge in increasing children and young people’s participation in decision-making. It approaches participation from a children’s rights framework.
Building a Culture of Participation explores how an organisation’s culture can be established and embedded to support children and young people’s active and meaningful participation within the organisational infrastructure.
Safeguarding in Youth Participation is a one day course that aims to provide delegates with a better insight into safeguarding issues when working with children and young people and on ways to improve and provide a safe environment for children and young people.
You can find a list of upcoming course dates and can book online through the training page.
Getting Into The Details: Resources
Participation Works have produced a wide range of practical How To Guides on participation, as well as a series of publications on young people’s rights and the state of youth participation in the UK.
All these guides are available as free downloads.
Getting Into The Details: Rooms
Participation Works thematic ‘rooms’ of content cover many of the practical issues that children’s trusts, local authorities, government departments and agencies and other statutory sector bodies will come across in building the participation of children and young people in their work.
The standards room focuses on how standards can be used to drive organisational change for young people’s participation.
The measuring change room provides practical tools for seeing what has changed as a result of young people’s involvement.
Participation online explores a range of practical methods for engaging with children and young people through the internet and multi-media methods.
Getting Into The Details: Resources Hub
The Participation Works resource hub is packed full of information and resources from Participation Works partners about how to involve children and young people.
You can search for case studies of participation projects, stories of change, examples of policy and practice, training resources and more.
Keeping Up To Date: News
The Participation Works news service includes regular updates on participation policy and practice.
You can subscribe to received news updates by e-mail and you can browse the extensive news archive to find out about the background of local and national government participation initiatives and action.
Get Networked: PWNE
The Participation Works Network for England is the place where you can find and network with other professionals working on the participation of children and young people.
Register free to access the PWNE member directory, and to get the fortnightly PWNE newsletter.
Once your registration has been approved you can let others know about what you are doing through your profile, and you can search for others with interests similar to your in the Full Member Directory.
The PWNE also has regional networks which run events and convene meetings for local knowledge sharing and learning.
Get More Support: Enquiry Line
Participation Works run a telephone enquiry line set up specially to help sign post you to the information you need.
You can give the enquiry line a call to talk through your needs and to help identify the resources, training and support most relevant to you.