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Online Survey

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Online Surveys

If you carry out a survey on paper then you have to first get the survey to your target group, then you have to collect it in again, then you probably have to enter all the information into a computer – all before you can start to see the messages emerging from your questions.

 

With an online survey, your target group can fill in answers on screen and you then you can easily download the data, or view a summary of survey responses and data online.

 

There are many free and low cost online survey tools that step you through each stage of creating, promoting and analyzing the results from a survey.

 

Using surveys

Consultations Online surveys can be used to gather views as part of an in depth consultation with young people. Most government consultations are now accompanied by an online survey.

 

Some online survey tools will allow you to add images and videos in the description of a question. This can be useful in providing young people with the information they need to make an informed response to a question.

 

Innovative survey-style tools like Ideas Tree and Budget Simulator from e-democracy consultancy Delib demonstrate creative ways of using online surveys to gather a wide range of views on particular topics.

 

Quick surveys Online surveys can be used to quickly find out the opinions of a group on a particular issue, or to help make logistical decisions about activities and events.

 

Ongoing feedback An online survey does not only have to be open for a short period. You could use an ongoing survey on your website or blog to offer young people the chance to offer feedback on your service.

 

Some survey tools will allow you to set up an e-mail alert any time new answers are posted, so you can receive instant feedback as well as being able to analyse how your service is performing over time.

Getting Started

Before you start using an online tool for your survey, think carefully about:

  • Why you want to run a survey?
  • Who will complete it?
  • Who will be setting the questions?
  • Who will be analysing the answers?
  • How will you use the answers, what can they change, and how will you feedback about the impact of the survey to those who took part?

When you are ready to create your online survey, simply choose the particular tool you will and follow the instructions on that website to build, promote and analyse your survey.

 

The most popular online survey tool is SurveyMonkey.com

 

This getting started guide available for download (PDF) explains how to use SurveyGizmo.com to create an online survey.

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